FAQ

Why soy wax?

Traditional candle wax is made of paraffin, a byproduct of petroleum. (Gross.) Our wax is a natural byproduct of soybeans, a sustainable crop domestically grown and sourced right here in the USA. (Yay!)


Does that make your candle vegan?

Yes, it sure does. Additionally, we do not use animal-derived or animal-based fragrances or extracts.


Will one candle fill my home?

We suggest a candle in each room for small spaces, or four from your favorite collection in the same room for larger spaces. Start with your favorite candle and turn up the volume by adding more as needed, depending on your space and preferences.


How long will my order take to process/ship?

All orders are processed within 1-2 business days from the date of purchase. All orders are then shipped USPS Priority and delivered within 1-3 business days, depending on your proximity to our Seattle studio. 


Do you create custom fragrances?

At this time we do not, but we appreciate your interest!


Do you have wholesale pricing?

We do, please contact us at info@thompsonandcloud.com for more information.