All U.S. orders qualify for complimentary shipping and are processed and shipped from our Seattle studio within 1-2 business days. We ship via USPS or UPS for 1-3 business day delivery, depending on your location. (Wholesale excluded. Wholesalers, please contact us for terms and pricing!)
We do not ship internationally, dropship, or ship to post office (P.O.) boxes.
We take great pride in the quality and craftsmanship of our candles and fragrances. If for any reason you decide within 30 days that you would like to return your unused candle, we'll facilitate an easy return and refund, or, if desired, assist you in finding the perfect fragrance for an exchange.
We do not accept returns of used candles. Any original shipping fees are non-refundable.
To initiate a return, please have your order number and contact us.