Shipping & Returns Policy
All U.S. orders qualify for complimentary shipping, no minimum required! We ship via USPS Priority for delivery in 1-3 business days, depending on your location. Plus, all orders are processed and shipped from our Seattle studio within 1-2 business days. (Wholesale orders excluded. Wholesalers, please contact us for exclusive pricing!)
We do not ship internationally, dropship, or ship to post office (P.O.) boxes.
We take great pride in the quality and craftsmanship that goes into each of our traditionally hand-poured candles. If for any reason you decide within 30 days that you would like to return your unused candle, we'll send you a shipping label and facilitate the refund, free of charge.
We do not accept returns of used candles.
To initiate a return, please have your order number and contact us.